/Frequently Asked Questions

Why choose Student Cribs?

Student Cribs offers comfortable, well equipped houses in the best locations in University cities and towns throughout the UK. The young, professional management team gives a personal service and are contactable 24 hours a day. Choosing Student Cribs gives you a better standard of living whilst at University whilst also giving you the peace of mind that you are living somewhere secure, where you will be happy with your accommodation and will be able to get the most out of your time at University.

Why do I need to have a Guarantor?

A guarantor (usually a parent or guardian) agrees to pay your rent if you are unable to. Due to students age and employment status, we require a guarantor for all tenants. This is standard practice with student rental properties.

Why do I have to pay a deposit?

Deposits are usually the equivalent of 6 weeks rent. They are collected from all tenants to ensure that the property will be well looked after while they are living there. Student Cribs will thoroughly inspect properties at the beginning of a tenancy, completing an inventory which will be signed by a Student Cribs representative and the tenants. When it comes to moving out, the house will be inspected again. We used to hear bad things about landlords who unfairly held onto deposits, so we think it is in our interest to return them quickly when you move out. You can make it easy for us by ensuring the house is in the same condition that it was when the tenancy begun (allowing for reasonable wear and tear), all utility bills are settled and all rent is paid.

What happens if something breaks or is faulty in the property?

We understand that things break. We ask all tenants to inform us of any problems, breakages or faults as soon as they are discovered. Reports are preferred by e-mail, so we have them in writing. but tenants can also report problems by phone, particularly in an emergency. We have a trusted maintenance team in every city and endeavor to get any faults repaired as quickly as possible.

Are Student Cribs houses energy efficient?

Student Cribs aims to make its houses as energy efficient as possible. Most houses have double glazing throughout. All Student Cribs have new boilers (purchased within the last 5 years). All major appliances carry a grade A or B energy efficiency rating. All Student Cribs have been professionally tested for their energy efficiency. Certificates and efficiency scores are available on request.

How long are your contracts?

Our contracts generally run for 12 months: July 1st – June 30th. The only exception to this occurs if Student Cribs has recently purchased a property and plans a renovation during the summer break. In this instance, tenancy will run from September 1st – June 30th.

Are Student Cribs houses safe?

All Student Cribs are HMO compliant and all have been inspected by the relevant councils. Gas tests are performed annually and electrical tests are performed every 5 years. Up to date certificates are available to view for all properties upon request.

Are Student Cribs houses energy efficient?

Student Cribs aims to make its houses as energy efficient as possible. Most houses have double glazing throughout. All Student Cribs have new boilers (purchased within the last 5 years). All major appliances carry a grade A or B energy efficiency rating. All Student Cribs have been professionally tested for their energy efficiency. Certificates and efficiency scores are available on request.

How do I collect my keys?

Keys are available from midday on the first day of the tenancy. There will be a Student Cribs representative available in each city to hand over the keys throughout the first day. After this date, keys can be sent by registered post to the tenant's home address.

What happens if I lose my keys or they get stolen?

Student Cribs will issue a new key. The cost of the replacement will be passed onto the tenant.

What happens at the end of the tenancy?

Tenancies end at 12pm on the final date of the tenancy agreement. Houses need to be clear of all tenants belongings and rubbish by this time. If rubbish is not removed, there will be a charge for its removal.

2008/2009: The property needs to be cleaned to the standard it was when the tenants arrived. If tenants would rather not do this themselves we will happily recommend a cleaner.

2009/2010: Tenants do not need to worry about cleaning their property as an end of tenancy industrial clean is included in the rent.

A Student Cribs representative will be available to collect keys on the changeover day. Alternatively keys can be posted back to our London office.